Privacy Policy
Last updated: 3 July 2026
This Privacy Policy explains how iron it ("we", "us", "our"), operating the website ironit.in, collects, uses, and protects your personal information when you use our website or our laundry and ironing services.
1. Information we collect
We collect only the information we need to serve you:
- Contact details — your name, phone number, and email address when you book a pickup or contact us.
- Pickup and delivery information — your address and preferred time slots.
- Order details — the garments and services you request, so we can process and bill your order correctly.
- Communications — messages you send us by phone, WhatsApp, email, or the contact form on this website.
2. How we use your information
- To schedule pickups and deliveries and provide our services.
- To contact you about your order (confirmations, delivery updates, billing).
- To respond to your enquiries and feedback.
- To send you service updates or offers, only if you have agreed to receive them. You can opt out at any time.
3. What we do not do
- We do not sell, rent, or trade your personal information to anyone.
- We do not share your details with third parties, except where required to provide the service (for example, a delivery partner) or where required by law.
4. Data storage and security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. Your details are kept only for as long as needed to provide our services and meet legal and accounting requirements.
5. Cookies
Our website is a simple informational site. We do not use tracking or advertising cookies. If we introduce analytics in the future, this policy will be updated to reflect that.
6. Your rights
You may ask us at any time to view, correct, or delete the personal information we hold about you. To do so, write to us at info@ironit.in and we will respond promptly.
7. Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children.
8. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date.
9. Contact us
Questions about this policy or your data? Email us at info@ironit.in or call +91 98765 43210.